100% Refund Policy

It is recognized that on occasion, clients may receive their collection kit and for reasons beyond their control, the collection of the umbilical cord blood and/or cord tissue may be preempted, resulting in no sample being collected or stored.

Insception Lifebank offers a full refund if your cord blood or tissue is not collected or stored. If, for reasons beyond Insception’s control the cord blood and tissue cannot be stored, Insception will refund all monies paid.