Accessibility Policy


This page is dedicated to share information with all clients, employees and the general public about the Accessibility for Ontarians with Disabilities Act (AODA).

Insception Lifebank is committed to providing quality service to our diverse user community, including persons with disabilities. As part of our commitment to providing access to our services for all customers, we seek to remove obstacles faced by individuals with disabilities. In accordance with AODA, Insception will provide alternative formats, as requested, in a manner that respects the dignity and independence of persons with disabilities.

Our Commitment

Insception is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Below you will find links to our Integrated Accessibility Standards Policy and a Multi-year Accessibility Plan.


AODA Customer Service Policy 

Multi-Year Accessibility Plan 

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Accessibility policy